Shipping

Orders are processed within 1–2 business days after payment/verification.

Orders placed after [3:00 PM Beirut time] or on weekends/public holidays will be processed the next business day.

During sales/peak seasons, processing may take slightly longer.

Standard Delivery (Nationwide) – Carrier: Top Speed
ETA: 1–3 business days to most cities.
Fee: [4$] (flat rate) or [as shown at checkout].

Beirut Express – Carrier: AA Fast Delivery
ETA: Same-day or next business day (order before cut-off).
Fee: [4$-6$].

Cash on Delivery (COD): Available in Lebanon. OTP verification may be required before dispatch. Please prepare exact change. A re-delivery fee may apply if the courier can’t reach you at the scheduled time.

Note: Remote or hard-to-reach areas may require extra time. Couriers deliver Monday–Saturday (no deliveries on Sundays or Lebanese public holidays).

International Shipping – Carrier: Aramex
ETA: typically 3–7 business days after dispatch (varies by destination and customs).
Fee: calculated at checkout based on destination and actual/volumetric weight.

We do not ship to PO Boxes or to restricted destinations. 

Once your order ships, you’ll receive a tracking link by email and/or WhatsApp.

Tracking may take up to 24 hours to activate after pickup by the courier.

International orders may be subject to import duties, VAT, and customs fees charged by the destination country.

These charges are paid by the recipient and are non-refundable.

If you refuse a shipment, any return shipping + customs fees will be deducted from any allowable credit (if applicable).

Couriers usually make 1–2 delivery attempts. If unsuccessful, the package may be returned or held at a pickup point.

Please ensure your address and phone number are accurate. Address changes are possible before dispatch only.

If a parcel is returned due to an incorrect address or failure to receive, re-shipping fees will apply.

Inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 24 hours with photos/video and your order number.

Once approved, we’ll arrange a replacement and cover the courier for the exchange.

For exchange eligibility and time limits, see our [Returns & Exchanges Policy] (Lebanon-only exchanges: 48h, 24h for evening gowns).

To deliver faster, items in the same order may ship separately. You’ll receive tracking for each parcel if applicable.

Shipping fees are non-refundable once the order has shipped. Any refused or undeliverable shipments may incur additional return fees.

WhatsApp: +961 3853557

Email: [info@treschiclb.com]

Hours: [10 AM – 7 PM]

Website: https://treschiclb.com